Shipping Cost

Shipping is free on every order, to every address in Brazil, with no minimum spend. The price shown on the product page is the price you pay — freight is already included and no shipping charge is added at checkout. All prices are displayed in Brazilian Reais (BRL). We do not ship outside Brazil, so no international freight rates apply.

Delivery and Transit Times

Orders are packed and dispatched within 2 business days of payment being confirmed (handling time). Transit then takes a further 5 to 10 business days depending on the destination state, via Correios or a partner carrier, giving a total delivery window of 7 to 12 business days. Capitals are typically at the shorter end of that range and interior addresses at the longer end.

Delays Beyond Our Control

Delivery windows are estimates, not guarantees. Customs inspections, carrier strikes, extreme weather, public health measures and public holidays may cause delays at carrier sorting centres and on some regional routes. Where a delay of this kind occurs we will keep you informed by email and, if the parcel cannot be delivered, refund you in full within 10 business days.

Late or Lost Parcels

If your order hasn't arrived within the stated window, contact us at contact@brazipromo.com. Brazipromo will trace the parcel and, once a loss is confirmed, either reship immediately or refund you in full.

Coverage

We deliver to every Brazilian state, capitals and interior alike. We do not ship internationally.

Incorrect Addresses

Please check your address before completing checkout. Brazipromo is not liable for delays or failed delivery caused by an incorrect address supplied by the customer. Where a parcel is returned for that reason, reshipping restarts the delivery window.